[GPTs] How can I get user feedback for a custom shared GPT, and how can I learn about user behavior and satisfaction?

As someone in a product and operations role, planning and designing your GPT and continuously optimizing it is your basic job. Finding out how to improve the product and get user feedback is one of the most direct and effective methods, so how do you get feedback?

There are three methods.

1. Email
By selecting "Receive feedback emails" in your Builder profile, you can let users contact the email associated with your ChatGPT account. Users can see the option to send you an email from the GPT's dropdown menu.

First, if you don't want to receive too much pointless feedback, email may be more suitable.

2. Direct contact
When creating the GPT, you can write a sentence in it: after each generated result, ask users whether they are satisfied and whether they need to give feedback to the administrator. Just include your contact information. Hyperlinks to external sites are supported.
If you want to communicate with users promptly, just tell them your contact information directly.

3. Button setup
When setting up a button, you can let users directly get your contact information by clicking it. Likewise, you only need to enter this on the creation page.


In short, it does not provide a feedback entry itself; you need to proactively provide a collection entry, and the above three are relatively easy methods.